Technology and Organizational Transformation

We build the strategy, implement the systems, and make sure your team can sustain them.

Implemint works with public sector and nonprofit organizations to diagnose what is not working, find the right solutions, implement them well, and build the internal capacity to carry them forward.

Impact at a Glance

54+
Performance measures built for a municipal government's first public accountability dashboard
$11M+
In grants and contracts managed domestically and globally
100%+
Enrollment increase after a full digital transformation of a $4M education program
5
Countries worked in across public sector, nonprofit, and private sector organizations

"I take a high-level goal and build the strategy, structure, and systems to make it real - then stay to see it through."

- Brittney Stewart, Founder

Most transformations don't fail because of the technology.

Public sector and nonprofit organizations are under more pressure than ever to modernize. But the technology is rarely the problem. It's the planning, the process, and the people.

When implementation goes wrong, the cost is not just financial. It is delayed services, eroded public trust, staff who disengage from future change efforts, and communities left waiting for systems that were supposed to help them.

Getting it right requires someone who understands both the technology and the organization. Someone who is a reliable, professional partner and who delivers high-quality work to ensure these transformations have a sustainable impact.

70-80%

of government technology modernizations fail outright or disappoint - over budget, behind schedule, or unable to deliver what was promised. (BCG)

81%

of public sector IT projects overrun their schedules, with three times higher cost overruns on average compared to the private sector.

1%

of nonprofit tech budgets goes to training - meaning new systems routinely land on teams that were never resourced to use them. (NTEN and Heller Consulting, 2024)

Passionate about helping people and organizations succeed.

Implemint was founded by Brittney Stewart, a strategist and program manager with nearly 15 years of experience in program management, organizational effectiveness, and strategic communications across the public and private sectors, domestically and internationally.

Brittney's career spans government, international development, nonprofit, and private sector organizations - from policy analysis at Save the Children International and USAID to program management across three continents. She has worked inside the constraints of mission-driven organizations and understands the resource limitations, legacy systems, and political dynamics that come with the territory.

Implemint works exclusively with public sector and nonprofit organizations. What Brittney brings is the technology leadership, implementation discipline, and execution frameworks she developed across private sector and international contexts - applied in ways that actually work inside government and nonprofits, and that leave organizations stronger than she found them.

Education

Indiana University, Kelley School of Business

MBA, Technology Leadership in Organizations (In Progress)

Columbia University

Master of Public Administration

National University of Singapore

Master of Public Policy

University of Southern California, Keck School of Business

Bachelor of Science, Global Health

Certifications

GenAI 101 Certified

Indiana University · 2026

Google Project Management Professional Certificate

Coursera · 2025

Google Digital Marketing and E-commerce

Coursera · 2023

The full transformation lifecycle.

Most consultants hand you a report and leave. Implemint engages from problem definition all the way through handoff - with change management woven throughout, not added at the end.

01

Diagnose

We start by understanding the real problem - not just the symptom. Stakeholder interviews, workflow analysis, and organizational assessment to surface what is actually getting in the way.

02

Strategize

We build the strategy - translating organizational priorities into clear goals, activities, and success metrics. This is the foundation everything else is built on.

03

Design

We map existing workflows, identify gaps, and develop business requirements and use cases that give your organization the clarity it needs to evaluate and select the right solutions.

04

Select

We support technology procurement with requirements-driven scorecards and structured assessments - so decisions are made on fit and value, not on the best sales pitch.

05

Implement

We drive configuration and deployment from kickoff through completion - managing the project, coordinating stakeholders, and keeping the work on time and on scope.

06

Hand Off

We build for sustainability from day one. Documentation, training, and knowledge transfer ensure the organization owns what was built and can maintain it without us.

What we bring to the work

Implemint engages across the full transformation lifecycle. Depending on where your organization is, we can enter at any stage.

🧭

Strategy and Planning

We help organizations get clear on where they are going - translating mission and priorities into goals, activities, and accountability structures that teams can actually execute against.

🔍

Organizational Assessment

We assess current-state workflows, systems, and organizational capacity to identify gaps and opportunities - giving leadership an honest picture before any solution is proposed.

📋

Technology Selection

We develop business requirements, use cases, and evaluation frameworks that help organizations identify and vet technology vendors with confidence - not guesswork.

⚙️

Implementation and Deployment

We manage technology implementation from configuration through deployment - coordinating vendors, internal teams, and stakeholders to keep projects on track and on scope.

🔄

Change Management

Change management is not a phase - it runs through everything we do. We build adoption into the implementation from the start so technology actually gets used.

🗄️

Data Foundation and AI Readiness

Successful AI starts with trustworthy data. We help organizations build the governance frameworks, privacy and security policies, data standards, and staff capacity that make AI adoption possible and sustainable.

📈

Performance Management

We help organizations define what success looks like, build the measurement frameworks to track it, and put the reporting systems in place that keep leadership accountable to their commitments.

🌐

Program and Project Management

We manage complex, multi-stakeholder programs end to end - planning, budget oversight, risk management, stakeholder coordination, and reporting so nothing falls through the cracks.

Work that made a difference.

A sample of engagements and what they produced.

Municipal Government Client · 2025 - Present

Data Foundation and Performance Management System

City-wide data was fragmented and siloed across dozens of departments with no governance structure, shared standards, or way to make it accessible to the public. Implemint built the full foundation from the ground up.

Established the city's first Data Governance Board
Developed a governance framework, data charter, and foundational data policies grounded in the Data Management Body of Knowledge (DMBOK)
Managed the full technology procurement cycle from requirements development through vendor selection and implementation
Developed 54+ performance measures tied to mayoral priorities and launched a live public accountability dashboard

International Education Program · Global Context

Full Digital Transformation of a $4M Education Program

A graduate program was forced to shift to fully remote delivery with no infrastructure in place. Implemint managed the full transformation - from technology assessment and selection through implementation, stakeholder adoption, and completion.

Enrollment increased by more than 100% following the transformation
Program completion rates improved by 45%
Delivered on time and within budget across a complex multi-stakeholder environment

Nonprofit Leadership Organization · 2025 - Present

Knowledge Management System Implementation

A nonprofit leadership development organization needed systems to manage institutional knowledge and track cross-functional work. Implemint assessed the current state, designed the solution, and implemented it across a 50-person team.

Built a centralized knowledge management system from scratch
Designed and launched a project portfolio workspace for executive visibility
Reduced knowledge gaps and improved cross-team coordination

Community AI Program · DC Area · 2025 - Present

AI Readiness for Public Sector and Nonprofit Professionals

Designed and delivered a practical AI enablement program for professionals navigating AI adoption in resource-constrained organizations - focused on responsible implementation, not just tools.

Delivered 12+ workshops on AI tools, workflow integration, and responsible adoption
Helped participants build confidence and a practical framework for AI decisions
Content tailored to the realities and constraints of public and nonprofit organizations

Strategic Communications · Private Sector

Change Management Through an Organizational Rebrand

Led the full communications and change management workstream during a company-wide rebrand - demonstrating that the same disciplines driving technology adoption apply equally to any organizational transformation.

All deliverables completed on time and within budget
Managed internal training, stakeholder messaging, and adoption across all teams
Aligned the entire organization to a new identity without disrupting operations

Advisory Services · Underserved Entrepreneurs

Capacity Building and Technology Adoption

Built and ran an advisory program helping underserved small business owners strengthen their operations and access capital - applying structured requirements development and technology tools in a community context.

Supported 10+ clients through operational development and technology adoption
Helped clients access $4M+ in funding
Built scalable frameworks using Salesforce and AI tools

We work in your world.

Implemint is fluent in the platforms your organization already uses. No steep learning curves, no unnecessary switching costs.

Data and AI

Power BI Excel ChatGPT / Claude / Gemini Agentic AI Workflows DMBOK Framework

Project Management and Collaboration

SharePoint Monday.com Trello Jira Confluence Notion Slack

CRM and Operations

Salesforce Google Workspace Microsoft Office Suite Workday LMS

Frameworks and Methodologies

Agile / Scrum Logic Models Systems Thinking Change Management DMBOK

Let's talk about what you are trying to build.

Tell us what you are working on. No need to have it all figured out - that is exactly where we come in.